Frequently Asked Questions
We are conveniently located at 80 Bradford Street (Barrie by the Bay), Suite 564 in Barrie Ontario. Our unit is easily accessed through Door #3 or #5.
Yes. Door #5 offers several wheelchair parking spaces next to the building; the entrance features automated doors and ramp; the washrooms are equipped with wheelchair accessible stalls; and our suite was designed with accessibility in mind and meets all building codes.
All of our music therapists offer trial sessions. Clients are matched with a music therapist based on availability, and who we feel would be best suited to enhance the client’s strengths and meet the clients needs as determined in the initial consultation.
Our pricing is comparable to other therapies and psychotherapists in our region. Pricing varies depending on the service. Additional mileage fees may apply for sessions conducted at locations other than our clinics in Barrie or Orillia. Please contact us for a personal quote.
Invoices are issued at the end of each month and due upon receipt. We accept cash, cheques and email money transfers.
Music therapy and Psychotherapy are often not included in extended health packages. Some spending health accounts do cover psychotherapy so we encourage our clients to check with their provider. Many of our services are eligible for reimbursement through SSAH or Passport funding.
We are flexible and do our best to accommodate each family’s schedule. We offer day and evening appointments year round. We offer a limited number of Saturday appointments in the fall, winter and spring.
We encourage parents to remain in the waiting room during music therapy sessions. We offer complimentary coffee or tea (or bring you favourite k-cup variety) and free Wifi while you wait. There is also a Tim Hortons in the front parking lot of the building.
No. We encourage families to gives the client and therapist sufficient time to establish a rapport before determining if music therapy will be beneficial for the client. This typically takes about 4 sessions.
Provided we receive 24 hours notice, individual services can be cancelled at any time without penalty. Group programs are fully refundable up to 1 week prior to the start date. Group registrations may not be refundable once the program has started.
No. We will ask you to complete an intake and consent form at the clinic on your first day.
Intake appointments are typically scheduled at your preferred session time a week prior to commencing services. It can take place in our clinic or over the phone.
We gather relevant information that helps us identify the preferences, strengths and areas of need for the client. This helps us plan an individualized session for each client.